Privacy Policy

Last updated: 2/4/2026       

Reynolds Pest Control (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business, website, services, or communications.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email address, phone number
• Service Information: Property details, pest concerns, service history
• Communication Data: Emails, phone calls, SMS/text messages
• Payment Information: Billing details (processed securely through third-party providers)
• Website Data: IP address, browser type, pages visited, and form submissions

How We Use Your Information

We use your information to:

• Provide and manage pest control services
• Schedule appointments and send service reminders
• Communicate service updates, billing notices, and review requests
• Respond to inquiries and customer support requests
• Improve our services and customer experience
• Comply with legal and regulatory requirements

SMS & Communication Consent

By providing your phone number, you consent to receive calls and SMS text messages from Reynolds Pest Control related to your services.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP.

How We Share Information

We do not sell or rent your personal information.

We may share information with:

• Trusted service providers (CRM systems, payment processors, scheduling tools)
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for authorized purposes.

Data Storage & Security

Your information may be stored electronically and processed using secure systems.
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal or accounting obligations
• Resolve disputes and enforce agreements

Your Rights & Choices

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Withdraw consent for communications
• Request deletion of your information (subject to legal requirements)

To make a request, contact us using the information below.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices or content.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to improve website functionality, analyze traffic, and understand how visitors interact with our site. These tools help us enhance user experience and measure marketing performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly.

Mobile Information Sharing

We do not share, sell, or rent mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes. Mobile information may be shared only with service providers who assist in delivering our communications and services, and solely for those purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Reynolds Pest Control

info@reynoldspestcontrol.com

801-885-4296

Privacy Policy Link: https://www.reynoldspestcontrol.com/privacy-policy/

Terms of Service Link: https://www.reynoldspestcontrol.com/privacy-policy/

Third-Party Links

Terms of Service

Last Updated: 2/4/2026

These Terms of Service (“Terms”) govern your use of services, communications, and messaging provided by Reynolds Pest Control (“Company,” “we,” “us,” or “our”). By engaging our services or providing your contact information, you agree to these Terms.

Services

Reynolds Pest Control provides residential and commercial pest control services, including inspection, treatment, monitoring, and customer communications related to those services.

SMS & Communication Terms

Description of SMS Use Cases

By providing your mobile phone number, you consent to receive SMS text messages from Reynolds Pest Control for purposes including, but not limited to:

• Appointment confirmations and reminders

• Service notifications and updates

• Billing and payment communications

• Customer support messages

• Requests for service feedback or reviews

Message frequency may vary based on service activity.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message.
After opting out, you will no longer receive SMS messages unless you re-consent.

For assistance, reply HELP or contact us using the information below.

Message & Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Customer Support Contact

If you have questions or need support related to our services or communications, contact us at:

Reynolds Pest Control
? Phone: 801-885-4296
? Email: info@reynoldspestcontrol.com

Consent & Eligibility

By using our services or submitting your information, you confirm that:

• You are 18 years of age or older

• You are authorized to provide the contact information submitted

• You consent to communications as described in these Terms

Privacy

Your privacy is important to us. How we collect, use, and protect your information is described in our Privacy Policy.

? Privacy Policy: [Insert direct link to Privacy Policy]

Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on our website with the revised effective date. Continued use of our services constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the state in which Reynolds Pest Control operates, without regard to conflict-of-law principles.